COVID-19 Update

COVID-19 Update

With increasing uncertainty becoming part of our everyday lives and continuing outbreaks of Coronavirus (Covid-19) around the world, we at Softbox® SilverSkin™ continue to focus on the health, safety and well-being of our employees, their families and our valued customers and partners around the world.

A Senior Management Steering Committee has been established and continues to closely monitor all government and local health agency updates in the regions and countries where we operate.

All of our facilities have implemented risk mitigation plans and business continuity strategies to help prevent the spread of the virus and ensure continued product supply to our valued global customers.


Working from home practices have been implemented where possible to protect our most vulnerable employees and assist with social distancing polices in each of global facilities. Communication systems have been extended to allow our global teams to remain connected and accessible at all times, regardless of location. All internal and external meetings are being held remotely unless face to face meetings are absolutely unavoidable, in which case meetings will be held with caution. All but essential business travel has been curtailed.

Our training programmes have been reinforced to ensure all of our production staff can be redeployed when needed in order to meet increasing demand with immediate effect.

All of our manufacturing facilities have implemented shift separation policies to prevent risk of cross contamination between staff, together with robust start up and shut down cleaning procedures to again mitigate risk of cross contamination. Should demand dictate a fourth shift can be implemented.

Supply Chain

Our supply chains remain robust with no current delivery issues being identified. Each of our supply partners have implemented similar risk mitigation strategies to help reduce the risk of spreading the virus further and to prepare for any disruption within their supply chains.

Softbox® SilverSkin™ continue to partner with multiple logistics providers each of whom have established distribution networks and the ability to offer alternative transport routes and modes when needed.

Stock Holding

Softbox® SilverSkin™ operates on a global platform with manufacturing sites in the UK, Netherlands, USA, Latin America, India and Singapore. We continue to hold and increase safety stock levels of high demand products throughout our network.

Softbox® SilverSkin™ remains diligent and alert to customer demand in this fast-changing situation. We are ready to react to altering circumstances as necessary.

You our clients have our commitment and assurance that we will continue to do everything within our power to maintain robust and secure supply chain for the critical temperature control packaging solutions you require. We will continue to work closely together with our employees, suppliers and you our customers to navigate these difficult times.

For more information, please contact your sales representative or email and our customer service team will be able to help.

SilverQuilt SQ6: Advancing multi layer technology in the cold chain

SilverQuilt SQ6: Advancing multi layer technology in the cold chain

Following on from the success of our market leading SilverQuilt™material, we have continued to develop our range of multi-layered materials to create SQ6.

SQ6 is the latest development in our product portfolio. Its innovative composition is thinner, yet retains high performance. With its unique combination of 6 layers, SQ6 is designed to negate radiation, convection and conduction in a superior way to conventional insulation materials.

Providing more protection due to its insulating and highly reflective layers, SQ6 protects against rapid temperature changes, such when a pallet is exposed to direct sunlight, as well as extending the protection period against extreme ambient conditions.

The product incorporates an outer scrim which reinforces its toughness, dimensional stability and durability to facilitate handling. We have designed SQ6 with operational challenges in mind to help keep products safe during all stages of the supply chain.

Dharmesh Chauhan, Commercial Director at TP3 Global, commented: “We’re extremely delighted to be releasing this innovative product to the market. With its unique composition, the SQ6 can meet and exceed customer demands on all fronts, overcoming cold chain breaks, improving operational challenges and providing market-leading performance to ensure the integrity of our clients’ cargo is kept intact.”

This space-saving cover will save you time and money due to its 19mm lightweight, compressible nature. It will eliminate your storage and handling concerns and allows you to increase loads during pallet transportation.

SQ6 is a result of our state of the art TP3 Technical Centre, which allows materials to be tested beyond the identification of an R-value. The data our facility provides will support customer decisions on deciding whether SQ6 is the correct insulation material to match your needs

We understand the importance of optimising the amount and types of packaging our customers use. Our expert, technical team are always at hand to help provide answers to any questions you might have surrounding SQ6 or our range of temperature protective materials. Our team of experts can help you decide which material is best suited to your business requirements and budget. For more information please contact a #TP3GLOBAL expert today.


ABOUT TP3 Global

TP3 Global (A Softbox company) is the manufacturer of the globally recognised market leading SilverSkin™ range of pallet covers. With operations in EMEA, the Americas, India and Asia Pacific, we are strategically positioned to serve our customers on a truly global basis. 

We are suppliers to global leading pharmaceutical, healthcare, logistics and perishable industries which has allowed us to build long standing collaborations and development of market leading products.

TP3 Global manufactures a full range of single-use and re-usable thermal protection products for all modes of transport for pallets and parcels. As pioneers in materials technology, we are constantly seeking to develop the next break through product.

In January 2018, Softbox Systems, a global award-winning temperature control packaging innovator, acquired TP3 Global to further expand its worldwide presence and strengthen its product portfolio. Softbox has been designing and producing high performance passive temperature control packaging systems for over 20 years, and offers consistent quality from strategically located global manufacturing sites throughout EMEA, Americas, India and Asia Pacific.

Ask us about SQ6

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TP3 Global receives Royal recognition by winning the Queen’s Awards 2018 for Enterprise

TP3 Global receives Royal recognition by winning the Queen’s Awards 2018 for Enterprise

Birmingham, UK, 23 April 2018 – TP3 Global, a leading global innovator and provider of thermal protection for temperature sensitive cargo, is pleased to announce it has been awarded the 2018 Queen’s Awards for Enterprise in the International Trade category for its globally-recognised Silverskin™ brand.

The Queen’s Awards for Enterprise are the United Kingdom’s most prominent business awards, which commend enterprise excellence. TP3 Global won the recognition for outstanding growth in overseas sales over the past three years. SilverSkinTM has become a major brand in the market, recognised, approved and used by the leading pharmaceutical companies around the world. TP3 Global has seen rapid growth thanks to a strong focus on providing consistent quality and innovative solutions to a worldwide client base.

Clive Wheeldon, President of TP3 Global, commented: “We are extremely proud to achieve the prestigious Queen’s Award for Enterprise for international trade. Our commitment to providing market-leading products, innovation and high-quality customer service has resulted in working with the industry’s leading pharmaceutical companies.

We continue to invest heavily in R&D, global footprint and customer service ensuring we stay at the forefront of the market. We are delighted to see many of the world’s pharmaceutical companies utilise SilverskinTM to maintain the integrity of their products in their supply chain. Our team is very proud to have won a prestigious Queen’s Award that recognises our on-going commitment to innovation and excellence for international trade.”

The Queen’s Awards for Enterprise first began in 1966. They are awarded to businesses for outstanding achievement in four categories International Trade, Innovation, Sustainable Development and also for Promoting Opportunity (through social mobility).

SilverQuilt: Next generation thermal protection for temperature-sensitive cargo

SilverQuilt: Next generation thermal protection for temperature-sensitive cargo

The SilverQuilt™ achieves superior temperature protection for valuable, sensitive cargo, such as controlled room temperature (15°C to 25°C) pharmaceuticals, due to its specialist composition of multi-layered materials, and is able to protect freight within predefined temperature limits for extended periods during breaks within controlled supply chain lanes. SilverQuilt’s enhanced performance can provide protection for both +15°C to +25°C and +2°C to +8°C pharmaceutical products.

SilverQuilt’s unique construction insulates all areas of the pallet effectively, particularly areas that are at the highest risk of rapid temperature change, such as edges and corners. Its highly reflective outer skin protects against rapid temperature build up when in direct sunlight, extending the protection time when on the tarmac. The superior thermal protection provided by SilverQuilt’s layered construction also extends the periods of protection against cold ambient conditions.

In addition to providing quality thermal protection with reduced temperature exchange, SilverQuilt™ is water resistant and provides resistance against theft. It can also be shipped and delivered cost-effectively due to its compressible design.

Peter Lockett, director at TP3 Global, said: “Breaks in the cold chain are a serious issue for the pharmaceutical supply chain, with valuable stock often sitting on the tarmac for hours at a time. With the introduction of SilverQuilt™, pharmaceutical manufacturers can take a balanced approach, matching cost-effective protection with well managed supply chains.” 

Prior to its launch, SilverQuilt™ underwent testing as part of an extensive research and development process at TP3 Global’s advanced technical centre in Redditch, UK. The material was subjected to hot and cold environmental chamber testing, virtual cold chain simulation and thermal resistance (or R-value) testing. The test data, which was compiled by TP3 Global’s team of packaging technologists, will now be available to customers who undertake a risk-based approach in order to comply with Good Distribution Practice (GDP).

SilverQuilt™ joins TP3 Global’s existing range of qualified thermal protective covers, including SilverSkin™, a range of single-use covers primarily used during air, land and ocean freight.

Peter continued: “Our existing products, such as SilverSkin™, have achieved a solid reputation in the market, being tested, approved and now used by many of the worlds leading pharmaceutical manufacturers. SilverQuilt™ is the next logical step to support customers looking to protect controlled room temperature (CRT) freight with a high-performance cover solution with tighter control limits of +15°C to +25°C. The higher performance enables customers to consider the combination

of controlled lanes and thermal covers for +2°C to +8°C shipments, which was not possible with lower performance thermal covers.

With logistics providers improving the quality of controlled supply chain lanes, there are more options to utilise more cost effective thermal protection on palletised cargo.”

“The launch of SilverQuilt™ arrives at an exciting time for our business, as we continue global expansion and further establish ourselves as one of the leading providers of thermal protection solutions.

“The additional launch of the TP3 Technical Centre this year has increased our capacity to test materials beyond the identification of an R-value. The data this facility provides will support customer decisions on which insulation materials suit certain lanes, support them in taking a risk-based approach towards GDP and provide documented evidence for quality assurance and best practice.” 

Pharma supply chain specifiers urged to look beyond ‘R Values’ to measure thermal protection

Pharma supply chain specifiers urged to look beyond ‘R Values’ to measure thermal protection

Specifiers working in the pharmaceutical supply chain have been urged to ‘look beyond R values’ when specifying thermal protection solutions.

The advice, from TP3 Global, one of the world’s leading suppliers of thermal pallet cover solutions, is designed to help specifiers make informed choices in the absence of any formal industry standards for thermal protection solutions.

The continued increase in the availability of temperature-controlled distribution lanes within the global pharmaceutical supply chain has seen a corresponding growth in thermal protection solutions in recent years. Thermal protection covers are viewed by many in the pharma supply chain as a more cost-effective option compared to temperature controlled packaging and a viable way of mitigating the effects of inevitable ‘breaks’ within controlled lanes.

However, whilst the development and qualification of temperature-controlled packaging solutions has robust and recognised standards to which specifiers can refer, such standards for thermal protection solutions have not yet been developed, which makes comparison between different products difficult.

Kevin Valentine, Chief Technical Officer at TP3 Global, says that specifiers have fallen back on using R values, but that these must be accompanied by other criteria. “R value is the common measure of performance assessment being requested by customers deploying thermal protection solutions, however it should be considered as only part of the story.”
He continued: “The R Value is a measure of a material’s ability to resist heat transfer by conduction, with the higher the number equating to more protection,” he says. “There are a number of risks with just using R values, including problems of confusing imperial units with International Standard of Units (SI) and also with the different test methods being used.”

However, Mr Valentine says the key issue is that thermal covers are designed to protect against three sources of heat exchange, radiation, convection and conduction, with R values only measuring the latter.

“R values do not take into consideration the importance of both convection and radiation, which specifically relates to potential breaks within controlled distribution lanes,” he says.

“Exposure to direct sunlight is a major source of radiated heat transfer and is a threat within any break in a controlled lane. It is not uncommon for the temperature in direct sunlight to be 15-20oC hotter than the ambient temperature within the shade. A break in a controlled lane on a warm summer’s day could see a pallet exposed to direct sunlight temperatures of 50-60oC, even in temperate regions. A thermal cover’s ability to reflect radiated heat is of major importance, as is its potential to emit heat, known as the emissivity value.”

Testing conditions can also play an enormous role in determining the ultimate R value, says Mr Valentine. “A material tested with a 25mm air gap between its surface layers and the testing device will show a higher R value in comparison to a material with no air gaps. Thermal conductivity of materials can also change at different temperatures. The R value of a material can differ by as much as 10% when tested at hot (above 25oC) or cold (below zero) temperatures. It is very important for specifiers to understand which method of test has been used.”

He concludes: “I would urge specifiers to look beyond R values during performance assessment. It is important to fully understand the limits of R values, the performance data being used and its origins, as part of the performance assessment and implementation of thermal protection products. This will help reduce risk and improve quality, whilst also reducing costs within the distribution of temperature sensitive pharmaceutical products.”

Further technical investment confirms TP3 Global’s commitment to accuracy of testing and materials excellence.

Further technical investment confirms TP3 Global’s commitment to accuracy of testing and materials excellence.

World leader in temperature-sensitive shipment protection, TP3 Global, has made a further major investment in the Technical Centre at its UK headquarters, making it one of the most technically advanced thermal pallet cover suppliers worldwide.

This substantial investment enables TP3 Global to undertake all aspects of testing its own and customer supplied materials in-house, to recognised international standards, a capability believed to be unique in this sector.

The investment has seen the installation of a full-sized environmental chamber, which is able to accommodate two pallets allowing testing at temperatures from -40°C to 60°C. The chamber is fully programmable, with rapid temperature change performance of 0.5-1°C per minute, enabling close replication of the conditions experienced within individual customer supply chains. This gives a highly accurate picture of changes in payload temperatures likely to be experienced in real operational conditions. It is complemented by a double pallet conditioning chamber which ensures loads are at the correct temperature before they enter the main chamber, and three smaller testing chambers with ranges of -20°C to 150°C.

The investment also included the addition of a state-of-the-art heat flow meter enabling the accurate in-house testing of materials to ISO and ASTM internationally recognised standards to establish their resistance to heat flow, commonly known as R-value, as well as other properties such as lambda and emissivity. Alongside this, TP3 Global has invested in Smart CAE thermal simulation software which closely profiles real supply chain conditions and provides an accurate guide to the likely performance of different materials, helping to significantly shorten development and testing cycles and enabling TP3 Global to recommend the most effective protection products for individual supply lanes. This is key when a risk-based approach to Good Distribution Practice (GDP) regulations has to be demonstrated.

The company employs a permanent team of four packaging professionals within the Technical Centre, providing vital test data to customers’ quality assurance and logistics teams, undertaking research & development of new, advanced insulation materials and supporting customers through the assessment and development of specific solutions to meet the demands of their own unique supply chain conditions.

Its primary business is in the provision of protective pallet covers to the pharmaceutical sector, ensuring that products being transported internationally remain within predefined temperature parameters in order to perform optimally on arrival at their destination.

TP3 Global’s Chief Technical Officer, Kevin Valentine, explained: “The pace of innovation within our business is such that a comprehensive in-house technical centre is vital, as we undertake detailed analysis of the performance of materials under conditions which are as realistic as possible. This new investment means we can conduct and complete thermal analysis tests, simulations, direct sunlight tests with our partner in India, thermal stress tests and full Operational Qualification tests, all in-house and in-line with our own strictly controlled testing and qualification procedures. This capability positions us ideally to provide the necessary assurance to customers that their loads will not suffer as a result of exposure to extreme temperatures during international transport. In particular, we can provide complete transparency around R-values and the methodology used to calculate them – an area which is vital to specifiers but one where there is not yet compete consistency in the sector.”

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Notes to Editors:

TP3 Global is a world leader in the development, manufacture and supply of thermal protection systems for temperature-sensitive palletised loads. Accredited to both ISO 9001 and ISO 14001, the company operates from locations in Europe, the Americas, Asia and Australia, serving a global customer base including major pharmaceutical manufacturers. A pioneer in materials technology, TP3 Global manufactures a full range of single use or re-usable covers and liners for pallets, air cargo, cartons or drums.